Eve-Marie Guber
- Total activity 32
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Activity overview
Latest activity by Eve-Marie Guber-
Eve-Marie Guber created an article,
How do I become an artisan on Craftbird?
If you’re an artist or craftsperson interested in selling on Craftbird, visit our “Sell on Craftbird” page and complete an application. We’d love to learn more about your work!
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Eve-Marie Guber created an article,
Can I contact the artisan directly?
In most cases, you can message artisans through our platform if you have questions about their work or wish to request a custom order.
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Eve-Marie Guber created an article,
What is Craftbird’s return policy?
Because our items are handmade and often one-of-a-kind, returns are handled on a case-by-case basis. If you have a problem with your order, please reach out to our team and we’ll do our best to mak...
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Eve-Marie Guber created an article,
What if my item arrives damaged or doesn’t arrive?
If your order is damaged in transit or does not arrive, please contact our support team within 7 days of the estimated delivery date. We’ll help you with a replacement, refund, or a solution that b...
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Eve-Marie Guber created an article,
How do I publish my content in other languages?
If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other ...
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Eve-Marie Guber created an article,
How can agents leverage knowledge to help customers?
You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...
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Eve-Marie Guber created a post,
What is the community?
The Help Center community consists of posts and comments organized by topic. Posts might include tips, feature requests, or questions. Comments might include observations, clarifications, praise, o...
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Eve-Marie Guber created a post,
Which topics should I add to my community?
That depends. If you support several products, you might add a topic for each product. If you have one big product, you might add a topic for each major feature area or task. If you have different ...
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Eve-Marie Guber created a post,
How do I get around the community?
You can use search to find answers. You can also browse topics and posts using views and filters. See Getting around the community.
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Eve-Marie Guber created a post,
Feature a post
Community Managers and moderators can get traction for certain posts by featuring them in a topic in your Help Center community. Learn more